Shipping policy

Shipping Policy

At Solaworld.in, we aim to deliver your footwear quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing Time

  • All orders are processed within 1–2 business days after order confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

  • You will receive an order confirmation and tracking details once your order is shipped

Shipping Time & Delivery

  • Estimated delivery time is 3–7 business days, depending on your location

  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances

  • Delivery times provided are estimates only and not guaranteed

Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout

  • Any promotional free-shipping offers will be subject to specific terms mentioned on the website

Shipping Locations

  • We currently ship across India

  • International shipping is not available at this time

Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email.
You can use the tracking number to monitor your shipment until delivery.

Delayed or Lost Shipments

  • Solaworld.in is not responsible for delays caused by courier partners or circumstances beyond our control

  • If your order is significantly delayed or appears lost, please contact our customer care team, and we will assist you in coordinating with the courier service

Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are accurate at checkout

  • Solaworld.in is not responsible for delivery failures due to incorrect or incomplete address information

  • Re-shipping charges may apply for orders returned due to incorrect address or unsuccessful delivery attempts

Cash on Delivery (COD)

  • Cash on Delivery is available on select pin codes

  • Solaworld.in reserves the right to restrict COD availability for certain locations or orders

Damaged Packages During Transit

If you receive a package that appears damaged:

  • Please do not accept the delivery

  • Inform the delivery personnel immediately

  • Contact us within 24 hours with photos/videos for assistance