FAQs


Clear your doubts before choosing the perfect pair for your feet

Shopping Information

How can I place an order on SOLA?

What should I do if I receive a damaged or incorrect product?

How long does delivery take and how can I track my order?

Can I cancel or modify my order after placing it?

Payment Information

What payment methods does SOLA accept?

Is it safe to make payments on the SOLA website?

Can I pay using Cash on Delivery (COD)?

What should I do if my payment fails?

Order & Returns

How can I check my order status?

What is the return policy for SOLA products?

How do I request a return or exchange?

When will I receive my refund after a return?